Warranty
WARRANTY PERIOD:
- 5 YEARS from date of purchase on TT Sport SUP Boards
• 1 Year from date of purchase on TT Sport accessories included with SUP package
BOARDS WITHOUT WARRANTY:
- Boards sold to someone under a different name then on the order
• Boards bought in a bulk-order with a bulk-order discount
• Board used for commercial purposes
PADDLE BOARD WARRANTY COVERS MANUFACTURERS DEFECTS, INCLUDING:
- Seam leaks
• Air bubbles between seams
• Obvious workmanship mistakes-out of box
• Extracted Handles
PADDLE BOARD WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:
- Items that were lost or stolen
• Damage caused by impact to rocks, docks, shore-pound etc.
• Damage caused by normal wear and tear
• Indents/texture on the PVC that is a result of the drop stitching construction
• Damage caused by transporting an inflatable board on the top of a car
• Damage to fin or fin box caused by impact to the fin.
• Damage caused by overexposure/storage in direct sunlight.
• Damage caused by mishandling: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete etc.
• Damage to the valve caused by loosening the valve to deflate.
ACCESSORIES WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:
- Items that were lost or stolen.
• Items used for commercial purposes.
• Damage due to falling on the paddle.
• Paddle filling with water.
• Accessories sinking.
• Damage caused by use outside of its intended purpose.
• Damage due to normal wear and tear, chips, cracks etc.
• Damage caused by impact to rocks, docks, shore-pound etc.
• Color fading.
• Damage to bags caused by misuse: airline travel, improper loading/unloading into trucks, dragging on concrete etc.
WARRANTY PROCESS:
- If you believe you are within the guidelines of a warranty claim, please email: enquiries@ttsport.com.au with pictures of the defect along with your order number.
• A warrantied board will be shipped back to our warehouse to be repaired or replaced- purchaser is responsible for all return shipping.
Ex-Demo Boards
Please note, all ex-demo SUPs come with a 12 month warranty. When purchasing this item, you waive any right to a replacement, and this will be at the discretion of TT Sport.