Warranty

WARRANTY PERIOD:

  • 5 YEARS from date of purchase on TT Sport SUP Boards
    • 1 Year from date of purchase on TT Sport accessories included with SUP package

BOARDS WITHOUT WARRANTY:

  • Boards sold to someone under a different name then on the order
    • Boards bought in a bulk-order with a bulk-order discount
    • Board used for commercial purposes


PADDLE BOARD WARRANTY COVERS MANUFACTURERS DEFECTS, INCLUDING:

  • Seam leaks
    • Air bubbles between seams
    • Obvious workmanship mistakes-out of box
    • Extracted Handles

PADDLE BOARD WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:

  • Items that were lost or stolen
    • Damage caused by impact to rocks, docks, shore-pound etc.
    • Damage caused by normal wear and tear
    • Indents/texture on the PVC that is a result of the drop stitching construction
    • Damage caused by transporting an inflatable board on the top of a car
    • Damage to fin or fin box caused by impact to the fin.
    • Damage caused by overexposure/storage in direct sunlight.
    • Damage caused by mishandling: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete etc.
    • Damage to the valve caused by loosening the valve to deflate.

ACCESSORIES WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:

  • Items that were lost or stolen.
    • Items used for commercial purposes.
    • Damage due to falling on the paddle.
    • Paddle filling with water.
    • Accessories sinking.
    • Damage caused by use outside of its intended purpose.
    • Damage due to normal wear and tear, chips, cracks etc.
    • Damage caused by impact to rocks, docks, shore-pound etc.
    • Color fading.
    • Damage to bags caused by misuse: airline travel, improper loading/unloading into trucks, dragging on concrete etc.

WARRANTY PROCESS:

  • If you believe you are within the guidelines of a warranty claim, please email: enquiries@ttsport.com.au with pictures of the defect along with your order number.
    • A warrantied board will be shipped back to our warehouse to be repaired or replaced- purchaser is responsible for all return shipping.

 

Ex-Demo Boards

Please note, all ex-demo SUPs come with a 12 month warranty. When purchasing this item, you waive any right to a replacement, and this will be at the discretion of TT Sport.